Frequently Asked Questions
Orders & Shipping
How can I place an order?
You can easily place an order through our website, RoseWomans.com. Simply browse our collection, select your desired items, and proceed to checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.
How long does shipping take?
Shipping times vary depending on your location. Standard delivery usually takes 3-7 business days, while express options are faster.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and fees may vary based on the destination.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, with tags attached, and in their original packaging.
How do I initiate a return or exchange?
Visit RoseWomans.com and follow the instructions in the Returns section. You’ll receive a confirmation email once your request is processed.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned items. The timing depends on your payment method.
Product Care
How should I care for my garments?
Please refer to the care label on each item for specific instructions. Generally, we recommend gentle washing and avoiding high heat.
Do you offer repairs or alterations?
We currently do not provide repair or alteration services. For any issues with your order, please contact our customer support.
General Questions
Are your products ethically sourced?
We are committed to sustainability and ethical production. Our materials and manufacturing processes meet high environmental and social standards.
How can I stay updated on new collections?
Subscribe to our newsletter on RoseWomans.com to receive the latest updates, promotions, and styling tips.
Do you have physical stores?
We are an online-only retailer, allowing us to offer a wider selection and competitive prices.
For any other questions, please reach out through our customer support portal.